Structured enquiry
Send product, market, quantity, use, site, customization and document inputs in one request.
Open RFQ form →Contact Bropool · product, OEM and project enquiries
Contact Bropool About Saunas, Cold Plunges and Hot Tubs
Send one clear brief by RFQ, email or WhatsApp. Include the product, market, quantity, customization needs and decision you need from Bropool.
Include the destination, product family, intended use, quantity or project stage, site constraints and requested changes. If a choice is still open, state the outcome you need and ask for a recommendation.
Direct business enquiry
Send a product or project enquiry
Identify the product family and business purpose so the correct team can review your request.
Use this shorter contact form when you are beginning the conversation. If you already know the model, quantities, configuration and documents needed, use the detailed Request a Quote form.
- Your company and destination market
- The product family or range you are reviewing
- The decision, question or next step you need
Prefer email or WhatsApp? Write to info@bropool.com or message +86 18928448819.
Choose a contact route
Choose RFQ, Email or WhatsApp
The RFQ form is best for a structured product or commercial request. Email works well when drawings or an itemized brief will follow. WhatsApp is useful for a short first contact or a time-sensitive clarification.
Files and detailed notes
Write to info@bropool.com with a clear subject and identify attachments in the message.
Send email →Quick business contact
Message +86 18928448819 with company, country, product interest and next decision.
Open WhatsApp →What to prepare
Six Details Needed for a Useful First Reply
You do not need a complete technical schedule to begin. Separate what is known from what needs advice and tell Bropool which decision is blocking progress.
- Company, buyer type and destination country
- Sauna, cold plunge, hot tub or multi-product project
- Reference model, preferred form or required outcome
- Expected quantity, project stage and timing
- Site, access, utilities and environmental constraints
- Branding, packaging, document and approval needs
Route the product question
Choose the Product or Support Page First
A category question should identify the family and use. A customization question should identify the base product and requested changes. A commercial venue brief should describe the site and operating plan across the chosen equipment.
| Enquiry | Start here | Bring first |
|---|---|---|
| Product selection | Product families | Use, capacity, footprint and destination |
| OEM or private label | OEM and custom | Base model, changes, brand files and quantity |
| Commercial venue | Commercial wellness | Site, access, utilities, users and handover stage |
| Manual or service | Support | Model, order reference, issue and photographs |
Write a clear first message
Tell Us the Decision You Need
Open with your company, market and product interest. Then explain whether you need a shortlist, feasibility review, current product files, sample discussion or quotation. List known constraints and label undecided items for recommendation.
When sending attachments, name the model or project in each file and explain what Bropool should review. Avoid sending an image without dimensions, use context or a question. A short, organized message is easier to route than several disconnected updates.
Office and manufacturing facility
Confirm Visits and Deliveries in Advance
Website enquiries are handled by Shenzhen Bropool Industrial Co., Ltd. The Shenzhen office supports business coordination, and the Huizhou facility supports manufacturing activity. These addresses do not replace a confirmed meeting point or receiving instruction.
Business office
No. 5 Longfu Road, Longgang District, Shenzhen, Guangdong, China.
Manufacturing facility
No. 37, Xintang Laowei Village Road 1, Huiyang District, Huizhou, Guangdong, China.
What happens next
What to Expect From the First Reply
Bropool may ask for missing market, site or quantity information, suggest a category route, request drawings or clarify which options require feasibility review. A detailed quotation follows once the product and commercial assumptions are clear enough.
Receive
Identify the company, market, product family and enquiry type.
Route
Direct the request to product, OEM, project or support review.
Clarify
Resolve the missing inputs that affect model or supplied scope.
Define
Record the selected route, options, responsibilities and files.
Quote
Prepare the model-specific commercial response and next action.
Buyer questions
Contact and enquiry questions
Send one organized project brief through the RFQ form.
What is the best way to contact Bropool for a quotation?
Use the RFQ form when you can provide the market, product route, quantity, use, site and requested changes. It keeps the commercial brief together.
Can I contact Bropool on WhatsApp?
Yes. Use +86 18928448819 for a concise business message. Include your company, country, product interest and the decision you need next.
Which email address should I use?
Send product, OEM and project enquiries to info@bropool.com. A useful subject line names the product family, market and enquiry type.
Can I visit the Shenzhen office or Huizhou facility?
Visits require prior confirmation. Agree the date, purpose, host, visitor details and exact meeting location before travel. Factory receiving or sample delivery also needs a named contact.
What if I do not know the exact model?
Describe the users, setting, footprint, performance goal, quantity and destination. Bropool can use those constraints to suggest the correct category or shortlist before a detailed quotation.
Project-specific next step
Send One Organized Project Brief
Include your company, market, product family, use, quantity or project stage, site limits and requested changes. For quick contact, email info@bropool.com or message +86 18928448819 on WhatsApp.